Determine customer needs
The focus is on the optimized solution for your problem. Each use case is unique and as such cannot always be solved using the same methods. For example, a hydraulic bolting device may be less suitable for a mobile application, such as bolting on power poles, than a battery-powered model. We will discuss your very special application with you and work out the right solution for you in both small and large areas!
Forward deliveries
Would you like to have a delivery specially handled? For example in partial deliveries, as a complete delivery, at a certain point in time? In a special place? You're welcome - talk to us, we're sure to find a suitable solution.
Repairs
Of course, for economic and ecological reasons, one often does not want to constantly throw away products that no longer work and replace them with new ones - that's a good thing. We offer you a comprehensive service for your repairs.
What is to be considered:
Goods purchased from us can be subjected to a repair check by us or a commissioned certified repair workshop and in cooperation with our producers (depending on the product) at any time in consultation with us. Please call us and discuss the processing modalities with us.
If the goods are not purchased from us, please discuss the possibility of a repair in advance. We can carry out a corresponding repair check for branded goods that we carry (e.g. Enerpac, Stahlwille, ...).
Returns
Can I return items?
You are welcome to return delivered goods to us. Please note the following requirements when returning: The item must not show any signs of use, the return must be sent in the original packaging (product packaging), operating instructions and test certificates included, etc which were supplied with the item must be enclosed with the return. In the case of incorrect orders, we charge 15% processing costs, freight costs, booking costs, storage costs, but at least 10 euros. Items made to order cannot be returned or exchanged. If you have any questions, please feel free to contact us.
